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Managed Services

Managed Services on Servers

  • UNLIMITED 24x7 remote remediation of MS Windows server OS and server hardware issues
  • 24x7 Remote Monitoring of up to 2000 different server events
  • Patch Management
  • Ticketing system access (for status updates and communication)
  • 8x5 Service Desk access for non-user specific support
  • Coordination of onsite resources as requested (billable)
  • Managed Antivirus (if elected)
  • Managed Anti-SPAM (if elected)

Managed Services on Workstations

  • UNLIMITED remote remediation of MS Windows desktop OS’s and desktop hardware issues
  • Patch Management
  • Ticketing system access (for status updates and communication)
  • 8x5 Service Desk access for user specific support
  • Coordination of onsite resources as requested (billable)
  • Managed Antivirus (if elected)